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Extenuating Circumstances
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Extenuating circumstances are circumstances which:

  • affect your ability to attend or complete an assessment or a number of assessments
  • are exceptional
  • are outside of your control
  • can be corroborated by independent evidence
  • occurred during or shortly before the assessment in question.

If you wish to claim extenuating circumstances you can find all the university infomation, including the online form through the Student Portal at : through the Study Support tile by choosing the “Your learning, assessments and results” option.

Why should I submit an extenuating circumstances form?

This is the only way that the Award Assessment Board knows that something happened which caused you to miss a deadline or an exam. Telling your tutor is not enough.

What counts as an extenuating circumstance?

A circumstance that is outside your control, that affects your ability to attend or complete an assessment, that can be corroborated by independent evidence and occurred during or shortly before your assessment.

For example:

Hospitalisation; health problems; childbirth; bereavement; major accident or injury; mental health problems; representing the University at national level; late diagnosis of, for example dyslexia, resulting in no support or examination provision.

What circumstances are not normally valid?

Alarm clock failure; travel delays; child care problems; unspecified anxiety / mild depression/ examination stress; coughs & colds unless at its peak at the time of examination; financial problems; holidays; computer problems including corrupt data & printer failure

What counts as corroborating evidence?

  • A letter from a professional such as GP, Counsellor or Social Worker.
  • An official document such as a Court Summons, Police Report or Insurance document.
  • In addition, a letter from University Support Staff such as Chaplaincy, Student Funding or an Academic who has been closely involved with your pastoral care, may assist with your application.

Self Certification

Students may, exceptionally, self-certify illness for which medical advice would not normally be sought, that has a duration of 5 days or less, but is severe in its effects, preventing their engagement with assessment activity. Self-certification is allowed only once in each academic year.

What does my corroborating evidence need to show?

Evidence must be specific about the nature, timing and severity of the problem and state how it is having an effect on your ability to study.Evidence from your friends and family will not count.

Fit to Sit / Submit?

If you submit coursework or sit an exam, then it will be counted as an attempt.If you have valid extenuating circumstances, then you must decide whether to sit or submit.

Appeal the decision

You are now able to appeal the outcome of your claim for extenuating circumstances, but this must be done within 10 working days of receiving the decision.You should be directed to the appeals process as part of your decision letter.

It’s important to look at your transcript when you receive it.

With valid extenuating circumstances, the award, the Award Assessment Board will normally allow reassessment at the same attempt.

If you had extenuating circumstances throughout the year which you did not inform the University about, submitting an appeal, is usually your last opportunity to do so. For more information, read our appeals information.



Last updated July 2021