UPSU Advice

Here to help

We are here to support you through your time at University, we provide advice on a range of issues that include:

  • Academic (Appeals, Complaints, Extenuating Circumstances, Fitness to Practice etc.)

  • Housing (Contract checking, Disrepair, Landlord disputes, Tenant disputes, Deposit Issues etc.)

  • Student Finance (Problems with your Student Finance application, Appeals, Previous Study, Tuition Fee debt etc.)

  • Benefits ( Universal Credit, Legacy Benefits including Housing benefit/ Employment and Support Allowance/ Jobseekers Allowance, Personal Independence Payments PIP etc.)

Our Advice Team is located on the first floor of the Students' Union building. Our team of four Advisers, Julie, Heather, Jo and Lisa, have experience in dealing with all types of student enquiries. Most importantly the Advice Centre is not part of the University, we can therefore provide free, independent and confidential advice to Plymouth University students, so you can talk to us in confidence, knowing that nothing will be shared with anyone if you don’t want it to be.

If you are unable to access the Advice Centre in person, you are able to contact us by email,telephone or we can arrange a Skype interview.

We also offer the opportunity of bookable appointments.

It’s easy to book an appointment online, BOOK HERE  (select a date and time that meets with your schedule)  

Call: 01752 588373 or 0800 953 0155
Twitter: @upsu_advice