Bars Shift Manager

Listed by UPSU

Applying

Application deadline: Fri 23 Jun 2023 09:00

Salary

£20,393.00 - £22,011.00

Hours

1665 hours per annum. Availability for evening, night and weekend work will be required

Details

UPSU is a not-for-profit, value led organisation which exists to represent the interests of the students studying with the University of Plymouth and support their wider student experience through extracurricular activity. This is a fantastic opportunity to join the biggest commercial department of Plymouth Students' Union within a team of 4 managers, 3 chefs and over 50 casual student staff. The role will include leading the bars & catering team whilst on shift to deliver excellent service to our members and provide the best possible quality food and drink at excellent value for money for our student members.

Benefits of this job include a flexible annualised hours working plan, which allows for large amounts of time off over the Christmas, Easter and Summer periods outside of university term, which is highly unusual and sought after in the hospitality sector. More details below:

Purpose of Post:

To ensure the smooth running of the busy Students’ Union bars, delivering customer service of the highest quality in order to enhance the student experience at the University of Plymouth Students’ Union

Duties and Responsibilities:

To oversee and manage daily bar operations throughout the venue, in both a daytime and late night economy.
To act for the Designated Premises Supervisor in their absence, ensuring the implementation and strict adherence to all aspects of the 2003 Licensing Act
To adhere strictly to opening times in accordance with agreed Standard Operating Procedures and Policies
To support and assist the Bars Manager, deputy bars manager and head chef as required in the effective management of the department.
To ensure that no persons under the age of 18 who are, or appear to be drunk, are served or permitted to consume alcoholic beverages on the premises
To maintain the bar cellars, equipment and stock rooms, to ensure correct receipt and storage of deliveries, effective stock rotation, ullage management, line cleaning.
To ensure the provision, care and security of all bar takings and floats
To ensure security of all stock, fixtures and fittings and bar premises
To help with facilitating and implementing an ongoing training programme to a large team of part-time student bar staff
To deliver one-to-one meetings to bar staff as required.
To ensure excellent levels of customer service are always maintained, and excellent standards of product quality.
To ensure excellent standards of product quality
To carry out stock takes and assist with external stock takes
To have an input with, and monitor student staff rotas and staffing levels as appropriate to operational requirements.
To ensure the Health & Safety of customers, visitors and staff
Effective implementation of promotions, liaising as appropriate with other departments
To work flexible hours in order to meet the operational requirements of the department.
To be on the floor, visible to staff and serving customers whenever possible.
Support the chef team with the delivery of food operations by facilitating food orders at the bar and utilising student staff to support the combined operation.

General

To understand and uphold the Vision, Mission and Values of the organisation and ensure that these guide and inform the work and conduct of the post holder. UPSU has a democratic decision-making process and the post holder must always respect this when carrying out his/her duties
To keep UPSU’s strategic plan in mind at all times, aligning all work efforts with the plan
To be knowledgeable of the UPSU Constitution and Bye-Laws, as they apply to this post, including any legal requirements.
To work in accordance with all UPSU policies and procedures, including Health and Safety, Staffing Protocols, Financial Procedures and the UPSU Equal Opportunities Policy
To work in accordance with UPSU’s Environmental Policy, contributing to UPSU’s Green Impact Award (accredited through NUS) in line with recommendations made by the Green Champions Group
To undertake duties from time to time as requested by the Union Management that may be reasonably considered within the scope of the post
To attend from time to time, as required, meetings as necessary to meet the requirements of the post
To attend all Staff Development Days and training as required. Flexibility in working hours may be required to accommodate this
To contribute to the positive image of the Union with students, the University, stakeholders and the local community.
To be flexible and adaptable in a changing environment, the role holder may be assigned to other areas of the Students’ Union to meet the needs of the service. This will in turn provide development opportunities in which to broaden experience

We believe UPSU should be a social and inclusive organisation and we are committed to doing an amazing job and work hard to facilitate opportunities and experiences for students. If you see yourself working as part of our friendly and passionate team, we would love to hear from you.

For an informal discussion to find out more about the role then please contact the Bars Manager, Daniel Forster, by email:

daniel.forster@su.plymouth.ac.uk

Role Information: