How do I collect my Summer Ball ticket, once I have purchased the tickets online?updated
You will need to collect your physical ticket (wristband) from the SU on the following dates:
- Current Students:
- W/C 23rd May from the SU Bar, between 12pm & 6pm.
- W/C 30th May from the SU Bar, between 12pm & 6pm.
- 1st June, between 10am & 6pm, from Portland Square
- You will need your student ID and another form of ID (drivers license, passport, PASS card) to collect your ticket. *required
- Alumni Students:
- 1st June, between 4pm & 8pm, from Portland Square
- You will need ID and ticket confirmation to collect your ticket.
Is there a dress code at the Ball?
Yes, we advise a formal dress code for everyone attending. With the exception of foot wear which is allowed to be comfortable for the duration of the event.
Can my online tickets be sent to me by post?
Sorry no, they need to be collected from the SU.
If you are an Alumni and are unable to collect your tickets on Wednesday 1st June (4 - 8pm), please email firstname.lastname@example.org
Can someone else collect my online ticket for me?
Sorry no, you need to collect the ticket yourself with your student card. If you have also bought a guest ticket you will need to collect this with your student card from the SU Bar.
Where is the entrance for the Summer Ball?
Entry will be via the North Hill side of campus, between Portland Square and Main Hall.
What if I have forgotten to pick up my Summer Ball Ticket?
You will not be able to enter the Summer Ball without a wristband. Ticket holders will be able to pick up their Summer Ball wristband from Portland Square on the day of the Summer Ball, between 10am & 6pm as a last chance. However, we strongly advise that you pick your Summer Ball Ticket up during the main Summer Ball Ticket collection
period due to high demand on the day.
Can I bring food & drink into the Summer Ball?
No, you cannot bring food & drink into the Summer Ball. Bars & food stalls are available once inside.
What not to bring into the Summer Ball
Do not bring more than you need.
- No drugs
- No food or drink
- No firearms or weapons
- No sky lanterns or kites
- No fireworks or flares.
- No Lasers or Laser pens
- No aerosols or spray cans
- N animals (except registered guide dogs)
- No unauthorised tape recorders, professional film or video equipment are allowed onsite. Cameras for personal use are welcome.
- No drones.
I have lost my ticket can I get a replacement?
No, we will not issue a replacement ticket or wristband.
Will there be a cloakroom available?
Yes, a cloakroom facility will be in place at the Summer Ball located in the Hive inside the Students Union building.
I have lost property?
To collect any lost property, go to The Hive in the SU between 12pm - 3pm on Thursday 2nd June, or come to the SU between 9am - 12pm on Monday 6th June.
Is there food served at the ball?
Yes. There is an array of stands selling food at the ball.
Can I pay by cash at the Summer Ball?
No, the SU is now a cashless organisation, so no cash will be accepted on the night.
How many tickets can I purchase?
You can purchase up to 2 tickets, allowing the ticket holder to purchase a ticket for a non-student guest, who must also be over 18
What is the difference between the standard and premium tickets?
The standard ticket gives you access to the whole event, except the premium area. The Premium ticket will give you access to the whole event, and the dedicated viewing area of the main stage, a private bar and extra toilet facilities.
I'm an alumni, how can I get a ticket?
Alumni tickets are now off sale.
new Alumni will now need to collect their tickets from Portland Square between 4pm and 8pm on the 1st June. Unfortunately, tickets will not be posted to you now.
You will need to bring proof of confirmation of booking from the E-store and a form of ID.
If you are not able to pick up your tickets during these times, please email: email@example.com, no later than the 20th May.
What if the event gets cancelled?
Tickets will automatically be eligible for a rearranged date, or refunds will be issued to those who request it.
I can't login to purchase my ticket?
You must be a current student in order to login and purchase a ticket. If you are a current student and getting the message that you haven't shared your data, you will need to change this setting in the University system here: https://eservices.plymouth.ac.uk/sip
, making sure the checkbox is not ticked to allow your data to be shared with us. After 24 hours, you should be able to log in without issues.
you are an Alumni, you will not be able to login to the UPSU website, please check "I'm an alumni, how can I get a ticket?"
Where can I purchase a UPSU Summer Ball ticket?
All tickets are only available online at upsu.com. You will need to login using your student account to purchase.
If you are an Alumni, please check "I'm an alumni, how can I get a ticket?"
Who can buy a UPSU Summer Ball ticket?
Any student at the University of Plymouth, you must be over 18 and ID must be produced at the Ball entrance.
Alumni who have missed a Summer Ball due to the recent pandemic can also attend. Please check, "I'm an alumni, how can I get
a ticket?" for details.
How much is a UPSU Summer Ball ticket?
Early Bird Tickets are £42.
First release Tickets are £45.
Standard Tickets are £50.
Premium Tickets are £55
I'm not a final year but I want a premium ticket?
Sorry, currently the Premium tickets are only available to just final year students.
I'm a final year student and can't access the premium ticket?
All of the Premium tickets have now sold out, as a final year student you still have access to the Standard tickets.
Can I bring non student guests to the Summer Ball?
Yes, each student ticket holder is entitled to purchase a ticket for a non-student guest, this can be purchased at the same time as they purchase their own ticket online. They must be over 18, ID checks will be carried out.
Can I leave the ball and re-enter once I have entered?
No. Only under exceptional circumstances at the discretion of the door team will you be allowed to leave the ball and re-enter.
What is the latest time I can enter the Summer Ball?
The last entry will be 10pm for the Summer Ball.
Are there any toilet facilities?
Yes, there will be plenty of toilet facilities across the event site.
Can I get a refund once I purchase a ticket?
We will not offer any refunds for tickets purchased.
Can I purchase tickets on the day?
No, it is highly likely that we will sell out at this event so please purchase your ticket before they all sell out. If this does change the events management team will communicate this.
Can I take photos at the event?
Yes, recreational photography of the event is allowed, however we ask that you be always respectful to other people's privacy. All persons entering the event consent to be filmed by UPSU, if you are uncomfortable with being filmed or photographed
please let the photographers know.
Summer Ball Terms and Conditions
We've tried to cover all the most frequently asked questions, is there something we've missed?
If you have any further questions, please email: firstname.lastname@example.org.