Where will the summer ball take place?
The Summer ball will take place on campus, the entrance will be from North hill. The site includes, The main stage on Fitzroy carpark, the main hall, the students’ union, Two arena’s on the SU roof, The Hive stage and the funfair will be outside
of Roland Lenivsky.
What time does the event start & finish?
Start 7pm, Last entry 10pm, Finish 4am.
I haven’t received an email confirmation from my ticket order what should I do?
Check your junk mail first of all in case it’s there waiting for you. If it doesn’t seem to be there either, drop us an email on firstname.lastname@example.org
with the name you booked the ticket under and the event
name and we’ll be able to help.
The event is sold out. Will more tickets be available?
No once the event is sold out, there will be no more tickets available.
Is the event accessible?
Yes, if you have access requirements, please email email@example.com
to ensure we can issues you a viewing platform ticket.
Where do I find the set times?
The set times will be published a few days before the event, keep an eye out on upsu.com/summerball/
for all information.
How do I collect my Summer Ball ticket, once I have purchased the tickets online?
You will need to collect your physical ticket (wristband) from the SU on the following dates:
- Dates TBC
- You will need your student ID and another form of ID (drivers license, passport, PASS card) to collect your ticket. *required
Is there a dress code at the Ball?
Yes, we advise a formal dress code for everyone attending. With the exception of foot wear which is allowed to be comfortable for the duration of the event.
Can my online tickets be sent to me by post?
Sorry no, they need to be collected from the SU during the ticket collection period, (dates TBC).
Can someone else collect my online ticket for me?
Sorry no, you need to collect the ticket yourself with your student card. If you have also bought a guest ticket you will need to collect this with your student card from the SU Bar.
Where is the entrance for the Summer Ball?
Entry will be via the North Hill side of campus, between Portland Square and Main Hall.
What if I have forgotten to pick up my Summer Ball Ticket?
You will not be able to enter the Summer Ball without a wristband. Ticket holders will be able to pick up their Summer Ball wristband from Portland Square on the day of the Summer Ball, between 10am & 6pm as a last chance. However, we strongly
advise that you pick your Summer Ball Ticket up during the main Summer Ball Ticket collection period due to high demand on the day.
Can I bring food & drink into the Summer Ball?
No, you cannot bring food & drink into the Summer Ball. Bars & food stalls are available once inside.
What not to bring into the Summer Ball
Do not bring more than you need.
- No drugs
- No food or drink
- No firearms or weapons
- No sky lanterns or kites
- No fireworks or flares.
- No Lasers or Laser pens
- No aerosols or spray cans
- N animals (except registered guide dogs)
- No unauthorised tape recorders, professional film or video equipment are allowed onsite. Cameras for personal use are welcome.
- No drones.
I have lost my ticket can I get a replacement?
No, we will not issue a replacement ticket or wristband.
Will there be a cloakroom available?
Yes, a cloakroom facility will be in place at the Summer Ball located in the Hive inside the Students Union building.
I have lost property?
To collect any lost property, go to The Hive in the SU between 12pm - 3pm on Thursday 2nd June, or come to the SU between 9am - 12pm on Monday 6th June.
Is there food served at the ball?
Yes. There is an array of stands selling food at the ball.
Can I pay by cash at the Summer Ball?
No, the SU is now a cashless organisation, so no cash will be accepted on the night.
How many tickets can I purchase?
You can purchase up to 2 tickets, allowing the ticket holder to purchase a ticket for a non-student guest, who must also be over 18
What is the difference between the standard and premium tickets?
The standard ticket gives you access to the whole event, except the premium area. The Premium ticket will give you access to the whole event, and the dedicated viewing area of the main stage, a private bar and extra toilet facilities.
What if the event gets cancelled?
Tickets will automatically be eligible for a rearranged date, or refunds will be issued to those who request it.
Where can I purchase a UPSU Summer Ball ticket?
All tickets are only available through our tickets partner, Native. Links to the tickets page will be available from the Summer Ball webpage on the SU website from the 6th March. You will need to login to Native using your student account to purchase tickets.
Who can buy a UPSU Summer Ball ticket?
Any student at the University of Plymouth, you must be over 18 and ID must be produced at the Ball entrance.
I'm not a final year but I want a premium ticket?
Sorry, currently the Premium tickets are only available to just final year students.
Can I bring non student guests to the Summer Ball?
Yes, each student ticket holder is entitled to purchase a ticket for a non-student guest, this can be purchased at the same time as they purchase their own ticket online. They must be over 18, ID checks will be carried out.
Can I leave the ball and re-enter once I have entered?
No. Only under exceptional circumstances at the discretion of the door team will you be allowed to leave the ball and re-enter.
What is the latest time I can enter the Summer Ball?
The last entry will be 10pm for the Summer Ball.
Are there any toilet facilities?
Yes, there will be plenty of toilet facilities across the event site.
Can I get a refund once I purchase a ticket?
We will not offer any refunds for tickets purchased.
Can I purchase tickets on the day?
No, it is highly likely that we will sell out at this event so please purchase your ticket before they all sell out. If this does change the events management team will communicate this.
Can I take photos at the event?
Yes, recreational photography of the event is allowed, however we ask that you be always respectful to other people's privacy. All persons entering the event consent to be filmed by UPSU, if you are uncomfortable with being filmed or photographed
please let the photographers know.
Summer Ball Terms and Conditions
We've tried to cover all the most frequently asked questions, is there something we've missed?
If you have any further questions, please email: firstname.lastname@example.org.