General
What is the Summer Ball?
The Summer Ball is the biggest event of the year for University of Plymouth students. Every year we take over the University of Plymouth campus for one night of the year and put on a huge festival event to give you the chance to celebrate
your year coming to an end in style.
Take a look at the aftermovie for Summer Ball 2024 to get a feel for the event: https://www.youtube.com/watch?v=SYGLKFSd2fs
Who can attend?
Any current student at the University of Plymouth can purchase tickets to the Summer Ball. As a student, you can purchase up to two tickets to the Summer Ball and one of these can be for a guest who is not a student at the University of
Plymouth.
The Summer Ball is an over 18s event and so you (and any guests you bring) must be over the age of 18 and valid photographic ID must be produced at the Ball entrance and on request at the bars inside the Ball.
Where is the Summer Ball?
The Summer Ball will take place across the entire University of Plymouth main campus. The only entrance to the event will be via Endsleigh Place with the gates located between the Mary Newman Halls of Residence and Portland Square.
When is this year’s Summer Ball?
The Summer Ball 2024 will take place on Saturday 17th May 2025. The event will start at 7pm and run until 3am on Sunday 18th May. Doors will close and last entry will be at 10pm, there will be no entry to the event after 10pm.
Purchasing Tickets
When and where will tickets go on sale?
The Summer Ball tickets will go on sale at 12pm on 7th March. Tickets will be sold through our third-party ticketing provider, Native.
Get your tickets
How do I receive my wristband (ticket)?
Once you have purchased your ticket you will need to collect your wristband in person from the SU Bar. You will not be able to collect your wristband before the specified collection dates.
Full Wristband Collection Information
Collection times:
- Monday 12th May: 3-8pm
- Tuesday 13th May: 3-8pm
- Wednesday 14th May: 3-8pm
- Thursday 15th May: 3-9pm
Collection is from the main bar in the SU.
To collect your wristband you will need:
- Your e-ticket's QR code (this will be found in your email receipt or on your profile on the Native website). *required
- A form of ID (student card, driver's license or passport). *required
What do the different ticket types mean?
There are two types of Summer Ball tickets – Standard and Premium. The Standard ticket gives you access to the whole event, except the Premium area. The Premium ticket will give you access to the whole event, and the dedicated viewing
area of the main stage, a private bar and extra toilet facilities. Premium tickets are only available to final year students.
The Summer Ball tickets are released in different phases, once the previous batch of tickets has sold out the next will go on sale. A booking fee will be added to all the prices listed below.
On sale Monday 26th February:
- Standard (Early Bird) - £47
- Premium - £57
Once the Standard (Early Bird) tickets have sold out, the rest of the remaining tickets will be released as follows
- Standard - £49
- Standard (Final Release) - £52
Once all ticket types are listed as ‘sold out’ there will be no more tickets released. Tickets will not be available for purchase on the door.
What are the payment plan details?
This year we have implemented a payment plan scheme to enable you to spread the cost of your Summer Ball tickets. This means that you can secure your ticket and pay in two instalments; the first payment reserves your ticket but your ticket
will only be valid once you’ve made the second payment.
Please note, once you have made the first payment we cannot offer refunds and if you do not make the second payment, unfortunately, your initial payment will be lost.
First payment: 50% of total ticket cost, plus booking fee
Second payment: 50% of total ticket cost, plus booking fee
The deadline for the second payment to be completed is 30th April, 5pm. If you have not paid the full balance by this time and date your balance will be lost and your ticket will be placed back on sale and made available for all
students to purchase.
If you have any questions regarding the payment plan, please get in touch with us prior to purchasing on summerball@upsu.com
How many tickets can I purchase?
Any current University of Plymouth student can purchase up to two tickets.
Can I bring non-student guests to the Summer Ball?
Yes, each student is entitled to purchase up to two tickets and one of these can be for a non-student guest. The ticket for your guest can be purchased at the same time that you purchase your own ticket. Any guest/non-student attendee
of the Summer Ball must be over 18 and be able to show photographic ID, checks will be carried out by door and bar staff at the event
Troubleshooting
I can't login to purchase my ticket?
You must be a current student in order to log in and purchase a ticket. If you are an Alumni or not a student at the University of Plymouth, you will not be able to log in and purchase tickets to the Summer Ball.
I don’t have a confirmation email/e-ticket/QR code?
- Check your junk and spam folders.
- Check which email address you used to sign up to Native platform, and if it is spelt correctly. Log in to Native, ((upsu.native.fm/account/profile), and check there are no typos or spelling errors in the email address you used to sign up.
- If you are still struggling please get in touch at summerball@upsu.com
I can’t see my tickets on my purchase history on the UPSU website?
The UPSU Summer Ball tickets are being sold through a third-party ticketing platform, Native. When you purchased your tickets you will have been asked to create an account – to see your purchase history you’ll need to log in to Native
not the UPSU website. Native Account (upsu.native.fm/account/profile)
Refunds & Replacements
I can no longer attend the Summer Ball but have bought a ticket, can I get a refund?
We operate a no-refund policy on Summer Ball tickets. If you have purchased a ticket and are no longer able to attend you can sell your ticket to another student. As the ticket will be registered to your account you will need to collect
your wristband in person and then give it to the person purchasing it from you. Guidance on scams.
What if the event gets cancelled?
Tickets will automatically be eligible for a rearranged date, or refunds will be issued to those who request it.
I have lost my wristband; can I get a replacement?
No, we will not issue a replacement wristband
Wristband Collection
How do I collect my Summer Ball ticket once I have purchased the tickets online?
You will need to collect your physical ticket (wristband) from the SU Bar on the following dates.
- Monday 12th May: 3-8pm
- Tuesday 13th May: 3-8pm
- Wednesday 14th May: 3-8pm
- Thursday 15th May: 3-9pm
Wristbands (tickets) will be available to collect on the dates above from the UPSU Main Bar.
To collect your wristband you will need:
- Your e-ticket's QR code (this will be found in your email receipt or on your profile on the Native website). *required
- A form of ID (student card, driver's license or passport). *required
Full Wristband Collection Information
Someone else bought my ticket for me, how do I collect it?
Each ticket purchased is registered to the person named on the account on which it was bought. If someone else has purchased a ticket for you on their account, they will need to collect the wristband. Once the wristband has been collected it can be passed over to you. To enter the Summer Ball you will just need to show your wristband (plus photographic ID on request for age verification purposes).
Can someone else collect my wristband for me?
Yes, however as the ticket holder, you will need to email the Summer Ball team giving permission for your friend to collect your wristband. You will need to include their full name in the email, and CC them in too. Please email the team on:
summerball@upsu.com.
What if I have forgotten to pick up my Summer Ball ticket?
You will not be able to enter the Summer Ball without a wristband. If you cannot collect your wristband during this collection period, then please get in contact with us.
Can my wristband be sent to me by post?
Sorry no, they need to be collected in-person from the SU during the collection period.
At the Event
Can I take photos at the event?
Yes, recreational photography of the event is allowed, however we ask that you respect other people's privacy. All persons entering the event consent to be filmed by UPSU, if you are uncomfortable with being filmed or photographed please let
the photographers know.
Can I leave the ball and re-enter once I have entered?
No. Only under exceptional circumstances at the discretion of the door team will you be allowed to leave the Summer Ball and re-enter.
What is the latest time I can enter the Summer Ball?
The last entry will be 10pm for the Summer Ball.
Will there be a cloakroom available?
Yes, a cloakroom facility will be in place at the Summer Ball located in Portland Square.
Is there food served at the ball?
Yes. There will be an array of stands selling food at the Summer Ball.
Is the event accessible?
Yes, if you have access requirements, please email
summerball@upsu.com to ensure we can issue you a viewing platform ticket.
Where do I find the set times?
The set times will be published on the Summer Ball Info page.
Summer Ball Info
Is there a dress code at the Ball?
Yes, we advise a formal dress code for everyone attending. With the exception of footwear which is allowed to be comfortable for the duration of the event.
Can I bring food and drink into the Summer Ball?
No, you cannot bring food & drink into the Summer Ball. Bars and food stalls are available once inside.
Miscellaneous
What not to bring into the Summer Ball?
Do not bring more than you need.
- No drugs
- No food or drink
- No firearms or weapons
- No sky lanterns or kites
- No fireworks or flares.
- No Lasers or Laser pens
- No aerosols or spray cans
- No animals (except registered guide dogs)
- No unauthorised tape recorders, professional film or video equipment are allowed onsite. Cameras for personal use are welcome
- No drones
T&Cs
Summer Ball Terms and Conditions
Contact us
We've tried to cover all the most frequently asked questions, is there something we've missed?
If you have any further questions, please email: summerball@upsu.com.